Compensation & Benefits

Development & Training

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Human Capital

Human Resource Support Levels

Human Capital and Industry Expertise

Resource Management Consulting for Businesses

United States Business Consulting

Employee Development and Training

Employee Services for Businesses in the United States

MRC's results-oriented Development & Training is linked to your business strategy. Our Employee Development and Training Programs are designed to develop organizations and the people in them by optimizing the services they provide for each other, as well as their customers. We have a participative approach to development and training, helping you atain commitment from employees and long term benefits. A successful development and training program will encourage innovation throughout your organization, increase efficiency, develop a stronger customer focus, while minimizing the risk of employment related lawsuits. Our Development & Training programs are organized in three primary categories. Our training specialists can work with you to create an approach that will allow your business to meet it's specific strategic objectives.


Leadership Development

We work with all levels of management to provide the understanding and techniques needed to direct the development of your organization and its people. We work with you to:

  • Identify the "core competencies" for your company and it's employees.
  • Conduct a strategic development session for managers.
  • Involve employees in supporting company goals.
  • Promote employee action and responsibility.
  • Support quality, productivity and customer service improvement processes.
  • Creating audit systems for strategic plan review.

Employment Practices

Training sessions in core competencies for managers and staff. Typical courses cover:

  • Sexual Harassment
  • Violence in the Workplace
  • Interviewing / Selection
  • Career Planning
  • Managing Workplace Diversity

Continuous Improvement and Total Quality

MRC provides guidance for the implementation or renewal of quality and productivity processes. Our training connects employee success with customer satisfaction.
 Courses include:

  • Introduction to Total Quality
  • Implementing Total Quality
  • Communication Skill Development
  • Continuous Improvement Process

Performance Management

These programs are always customized to match the company's culture and organizational challenges.

  • Designing the Appraisal Process
  • Linking Performance to Pay
  • Manager and Employer Training
  • Managing the Underachiever

Management Skills

  • Behavioral Interviewing Techniques
  • Employee Counseling & Discipline
  • The Manager as Coach.
  • Job Design and Description Development.

Goal Setting

MRC's unique approach to managing "Critical Success Factors" (CSFs) will position your organization to succeed.

  • Development and Analysis of CSFs
  • Establishing a Process for Setting Goals and Managing Projects.